 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 | |  | |  | |  | |  | |  | |  |
 | |  | |  | |  | |  |
Casual Games, Card Games, Brain Games, And Puzzles To Exercise Your Brain
Here's some answers to frequently asked questions about our programs. Your question might be
answered below:
Q: After I installed one of your programs, it changes my monitor resolution. Likewise, after exiting
the program, I have to manually change the resolution back to my original settings. Why does this
happen?
A: Most of our software does change your resolution to take the best advantage of our high
resolution graphics, however, your display should return to your normal settings after you exit the
program. If it does not, you may need to update your video driver and Microsoft’s DirectX. Make you
sure you’ve visited your computer manufacturer’s website and updated your video or display
drivers. Also visit http://www.microsoft.com/directx to update DirectX.
Q: I don’t understand why I need to update DirectX and my video drivers, my PC is new. Can you
explain this to me?
A: Absolutely. Technology is constantly changing and while your PC may be new, there could very
possibly already be newer versions of DirectX and drivers out there for you. We highly recommend using
the latest drivers available for the best game compatibility and performance.
Q: What is DirectX?
A: DirectX is a tool provided to software developers by Microsoft. It allows developers to access the
features of a wide variety of hardware easier by providing a single "language" to use that will work on
nearly any machine. DirectX is designed to work with Windows and your specific hardware.
Q: What is a driver?
A: A driver is the piece of software that allows your operating system and the hardware in your
machine work together. Without a driver, Windows would not know how to use your computer's hardware.
It is very important that drivers for all devices - video card, sound card, mouse, etc. - are kept as
updated as possible.
Q: How do I find out if there are driver updates available for me?
A: You need to visit your PC manufacturer’s website. Most sites will list drivers in their DOWNLOAD
section or SUPPORT section.
Compaq http://www.compaq.com
Hewlett-Packard http://www.hp.com
Dell http://www.dell.com
Gateway http://www.gateway.com
IBM http://www.ibm.com
Sony http://www.sony.com
Q: Is it possible to minimize the screen while still playing the game. It’s frustrating to have to leave
the game in the middle when I need to check e-mails.
A: No, the game itself cannot be ‘minimized’ in the typical Windows way. However, you can press
Ctrl-Esc on your keyboard to show your Task Bar and then you can click another program to bring it to the
front. Keep in mind, however that because the game is still running, DirectX is still controlling your
graphics and everything will look large until you click back to the game and exit from it.
Q: When I open the game, it fills the entire screen and seems to be shifted to the left. I cannot
see all the game buttons like “OK” … how come?
A: You may have Large Fonts enabled, this could be causing the shift. XP has two locations that
determines font size. The first location is under Display Properties / Appearance, you have the option of
Normal, Large & Extra Large fonts. The second place is under Display Properties / Settings / Advanced.
You will see a DPI setting option. Make sure it is set to Normal (96DPI) and not to Large (120DPI).
Q: I would like to look at the product help file outside of the game and maybe print it, how do I do
that?
A: Product Help Files are located on the SUPPORT page of the website under Product Title.
answered below:
Q: After I installed one of your programs, it changes my monitor resolution. Likewise, after exiting
the program, I have to manually change the resolution back to my original settings. Why does this
happen?
A: Most of our software does change your resolution to take the best advantage of our high
resolution graphics, however, your display should return to your normal settings after you exit the
program. If it does not, you may need to update your video driver and Microsoft’s DirectX. Make you
sure you’ve visited your computer manufacturer’s website and updated your video or display
drivers. Also visit http://www.microsoft.com/directx to update DirectX.
Q: I don’t understand why I need to update DirectX and my video drivers, my PC is new. Can you
explain this to me?
A: Absolutely. Technology is constantly changing and while your PC may be new, there could very
possibly already be newer versions of DirectX and drivers out there for you. We highly recommend using
the latest drivers available for the best game compatibility and performance.
Q: What is DirectX?
A: DirectX is a tool provided to software developers by Microsoft. It allows developers to access the
features of a wide variety of hardware easier by providing a single "language" to use that will work on
nearly any machine. DirectX is designed to work with Windows and your specific hardware.
Q: What is a driver?
A: A driver is the piece of software that allows your operating system and the hardware in your
machine work together. Without a driver, Windows would not know how to use your computer's hardware.
It is very important that drivers for all devices - video card, sound card, mouse, etc. - are kept as
updated as possible.
Q: How do I find out if there are driver updates available for me?
A: You need to visit your PC manufacturer’s website. Most sites will list drivers in their DOWNLOAD
section or SUPPORT section.
Compaq http://www.compaq.com
Hewlett-Packard http://www.hp.com
Dell http://www.dell.com
Gateway http://www.gateway.com
IBM http://www.ibm.com
Sony http://www.sony.com
Q: Is it possible to minimize the screen while still playing the game. It’s frustrating to have to leave
the game in the middle when I need to check e-mails.
A: No, the game itself cannot be ‘minimized’ in the typical Windows way. However, you can press
Ctrl-Esc on your keyboard to show your Task Bar and then you can click another program to bring it to the
front. Keep in mind, however that because the game is still running, DirectX is still controlling your
graphics and everything will look large until you click back to the game and exit from it.
Q: When I open the game, it fills the entire screen and seems to be shifted to the left. I cannot
see all the game buttons like “OK” … how come?
A: You may have Large Fonts enabled, this could be causing the shift. XP has two locations that
determines font size. The first location is under Display Properties / Appearance, you have the option of
Normal, Large & Extra Large fonts. The second place is under Display Properties / Settings / Advanced.
You will see a DPI setting option. Make sure it is set to Normal (96DPI) and not to Large (120DPI).
Q: I would like to look at the product help file outside of the game and maybe print it, how do I do
that?
A: Product Help Files are located on the SUPPORT page of the website under Product Title.
GENERAL FAQ'S
Main Support Page > General FAQ's
