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CONTACT US
ORDERS, POLICIES, ADDRESSES, INQUIRIES AND OTHER STUFF YOU MIGHT NEED TO KNOW
Home > Contact Us
Customer Support
Need help with a program or have a question? Check out the Support section - http://www.
onhandsoftware.com/support.html - that contains help files and operating instructions. If you can't find your answer
there, click on the "support form" button to submit an inquiry.
Need help with a program or have a question? Check out the Support section - http://www.
onhandsoftware.com/support.html - that contains help files and operating instructions. If you can't find your answer
there, click on the "support form" button to submit an inquiry.
Shipping - It's free in the US by mail
We usually have all items in stock so your order will be shipped within a day or two.
- We ship items by US first class mail at no charge to you.
- If you’d like your order shipped via Priority Mail, there is a shipping and handling charge of $6.95.
- International orders are shipped for a flat rate of $14.95.
We usually have all items in stock so your order will be shipped within a day or two.
Order Tracking
If you have a question about an order, you can send an email to: info@onhandsoftware.com and we will track your
order and respond to you as soon as possible.
If you have a question about an order, you can send an email to: info@onhandsoftware.com and we will track your
order and respond to you as soon as possible.
Guarantee
If you are not completely satisfied with your purchase of an On Hand Software product, we will refund your purchase
price (excluding shipping and sales tax) within 60 days of purchase.
Simply return the UPC Bar Code section from the back of the product package to us along with a copy of your
purchase receipt to:
If you are not completely satisfied with your purchase of an On Hand Software product, we will refund your purchase
price (excluding shipping and sales tax) within 60 days of purchase.
Simply return the UPC Bar Code section from the back of the product package to us along with a copy of your
purchase receipt to:
Returns
On Hand Software, Inc.
P.O. Box 12513
Tallahassee, FL 32317-2513
If you prefer, you can fax these items to (850) 201-6986. Please be sure to include your full name and mailing
address for refund check purposes. Please allow 4-6 weeks for your refund.
On Hand Software, Inc.
P.O. Box 12513
Tallahassee, FL 32317-2513
If you prefer, you can fax these items to (850) 201-6986. Please be sure to include your full name and mailing
address for refund check purposes. Please allow 4-6 weeks for your refund.
Ordering On Line
It's easy, safe and secure to order our products on line. Simply click the order button on any product page, and the
product will be placed in your shopping cart which you can review and change at any time. When you are finished
shopping just follow the four easy checkout steps and your order will be on its way to you.
It's easy, safe and secure to order our products on line. Simply click the order button on any product page, and the
product will be placed in your shopping cart which you can review and change at any time. When you are finished
shopping just follow the four easy checkout steps and your order will be on its way to you.
Faxing Or Mailing In An Order
If you would like to fax or mail in an order rather than ordering online, download the form here:
Mailing Address
On Hand Software, Inc.
P.O. Box 12513
Tallahassee, FL 32317-2513
Fax: (850) 201-6986
Click here to download a fax or mail in order form: FAX OR MAIL ORDER FORM
If you would like to fax or mail in an order rather than ordering online, download the form here:
Mailing Address
On Hand Software, Inc.
P.O. Box 12513
Tallahassee, FL 32317-2513
Fax: (850) 201-6986
Click here to download a fax or mail in order form: FAX OR MAIL ORDER FORM
Privacy
We respect the privacy of our customers and never provide any customer information to any third parties for any
reason. You can read our Privacy Policy by clicking on the link here on our site:
http://www.onhandsoftware.com/PrivacyPolicy.html
We respect the privacy of our customers and never provide any customer information to any third parties for any
reason. You can read our Privacy Policy by clicking on the link here on our site:
http://www.onhandsoftware.com/PrivacyPolicy.html
Terms and Conditions
This details the agreement between you and On Hand Software, Inc. regarding the use of this site. Click on this
link to view the agreement. Terms and Conditions.
This details the agreement between you and On Hand Software, Inc. regarding the use of this site. Click on this
link to view the agreement. Terms and Conditions.