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OVER 100 CLASSIC CARD GAME FAVORITES
CARD GAMES SUPPORT
Home > Main Support Page > Card Games Support
An update for Card Games is
available. Click on this link to
download it:
available. Click on this link to
download it:
You Can E-mail Us Too
If you don't see an answer to
your question here, we'd be
happy to respond to your
query. The best way to help
us understand your question
and problem solve is to use
the Support Form. That will
provide us with relevant info
about your systems and
hardware so we can respond
more accurately. Click below
to view the form.
If you don't see an answer to
your question here, we'd be
happy to respond to your
query. The best way to help
us understand your question
and problem solve is to use
the Support Form. That will
provide us with relevant info
about your systems and
hardware so we can respond
more accurately. Click below
to view the form.
Frequently asked questions for Card Games.
Q: I tapped out of funds while playing. How do I get more money?
A: For additional funds, go to PLAYER SETTINGS located at the bottom left of the main
screen. Choose USER SETUP. You can either borrow money from the house or reset the
bankroll to the default amount. Keep in mind if you reset your bankroll, all of your player
statistics will be reset as well.
Q: How do I change to a different version of Solitaire?
A: To change to a different Solitaire (or other games that have variations), choose
GAME SETTINGS from the main menu. Choose the game category (i.e. Poker or Solitaire,
etc.), then choose the variation you wish to play and click OK or press ENTER on your
keyboard. At the main menu, select the category you wish to play and the variation you
selected will launch. (SPECIAL NOTE: You may have specific display settings in Windows
that keeps you from seeing the entire main menu. We have a patch posted on our website
to fix this problem.)
Q: When I launch the program, I get the following error “failure to initialize setup”
- what does that mean?
A: Card Games requires DirectX. It could be that your version of Direct X is not up to
date. DirectX is a Microsoft product that allows PC’s with Windows to work better with
game graphics, etc. Download the latest version to your PC, reboot and then launch Card
Games again. Visit http://www.microsoft.com/directx to update DirectX.
Q: Can I check my email or do something else on my PC without closing out the
game?
A: Yes, you can. You can switch to another screen or to you desktop by pressing the
ALT (+) TAB keys on your keyboard.
Q: When playing certain Solitaire games, I cannot re-deal or reshuffle as the game
allows. Do you have a fix?
A: Yes, an update is available. Click HERE to download the update.
Q: I tapped out of funds while playing. How do I get more money?
A: For additional funds, go to PLAYER SETTINGS located at the bottom left of the main
screen. Choose USER SETUP. You can either borrow money from the house or reset the
bankroll to the default amount. Keep in mind if you reset your bankroll, all of your player
statistics will be reset as well.
Q: How do I change to a different version of Solitaire?
A: To change to a different Solitaire (or other games that have variations), choose
GAME SETTINGS from the main menu. Choose the game category (i.e. Poker or Solitaire,
etc.), then choose the variation you wish to play and click OK or press ENTER on your
keyboard. At the main menu, select the category you wish to play and the variation you
selected will launch. (SPECIAL NOTE: You may have specific display settings in Windows
that keeps you from seeing the entire main menu. We have a patch posted on our website
to fix this problem.)
Q: When I launch the program, I get the following error “failure to initialize setup”
- what does that mean?
A: Card Games requires DirectX. It could be that your version of Direct X is not up to
date. DirectX is a Microsoft product that allows PC’s with Windows to work better with
game graphics, etc. Download the latest version to your PC, reboot and then launch Card
Games again. Visit http://www.microsoft.com/directx to update DirectX.
Q: Can I check my email or do something else on my PC without closing out the
game?
A: Yes, you can. You can switch to another screen or to you desktop by pressing the
ALT (+) TAB keys on your keyboard.
Q: When playing certain Solitaire games, I cannot re-deal or reshuffle as the game
allows. Do you have a fix?
A: Yes, an update is available. Click HERE to download the update.
Instructions for Cards Games
can be downloaded by clicking
this on link.
can be downloaded by clicking
this on link.
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