PRIVACY POLICY
This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo!
automatically collects order information but may only use this information in the aggregate. If you accessed this
store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience.
Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.
Privacy Policy
On Hand Software, Inc. is the sole owner of the information collected on this site. We do not sell, share, rent, or use
this information in ways other than what is described below.
Information we collect and how we use it.
Orders
When you place an order with On Hand Software, we are required to collect Name, Shipping and Billing Addresses,
Credit card information, and any other information that allows us to generate a license key when you purchase a
program after a demo trial. We also use this information to help verify that you are authorized to use the credit
card you have specified and to dispatch the items you have ordered. We retain this information ONLY to fulfill our
bookkeeping requirements.
Our e-commerce store is hosted by Yahoo.com. All orders through our store are protected using a security protocol
called SSL, one of the strongest encryption technologies available, and now an almost universal standard across
the Internet. Credit card information is encrypted and transported to the store using SSL. For security reasons
credit card data is retained electronically for only 30 days after your order.
If you order software after a demo trial, we will use your email address to send that information to you.
E-mails
From time to time, On Hand Software may employ third-party contractors to collect personal information on our
behalf, provide email delivery, product or promotional fulfillment or other services on our site. When requesting
these services, you may be asked to supply your name, mailing address, telephone number and email address.
When our third-party contractors collect and/or have access to the personal information you provide when
requesting such services from us, we require that they adhere to our stated privacy policies and protect the
confidentiality of personal information they collect or have access to in the course of their engagement by On Hand
Software.
Surveys/Questionnaires
At various times we may ask you questions about our products and services. This information is used to improve
our site and products. The information will be retained in a form that is not individually identifiable. Your
involvement in these surveys is strictly voluntary.
Log files
All visits to On Hand Software's website are logged. We use IP addresses to analyze the time you spend on our
site, and to track which pages you look at. We use this information to improve our web site. This information is not
linked to any personally identifiable data and is not retained indefinitely.
Links to other sites
As a service to our customers we provide links to other sites. On Hand Software, Inc. is not responsible for the
privacy practices of those sites. This privacy statement is limited to On Hand Software, Inc.
Safeguarding your personal information
We will only collect personal information to the extent deemed reasonably necessary to serve our legitimate
business purposes, and we will maintain appropriate safeguards to ensure the security, integrity and privacy of
the information you have provided to us. In addition, we will take all reasonable steps to assure that third parties
to whom we transfer any data will provide sufficient protection of that personal information.
How to review or correct information, be removed from mailing list or deactivate your account:
If for any reason you are concerned that the personal information maintained by On Hand Software is not correct,
or should you wish to have your account(s) deactivated or be removed from our mailing list, please email us at
info@onhandsoftware.com and we will be happy to review, update or remove information as appropriate. We may
still retain your information in our files however, to resolve disputes, enforce our user agreement and due to
technical and legal requirements and constraints related to the security, integrity and operation of our website.
By using this site, you signify your acceptance of the On Hand Software Online Privacy Policy. If you do not agree
with this policy, please do not use this site. We reserve the right to make changed in this policy at any time.
Please check the policy each time you use our web site to ensure that you are aware of any changes in our
privacy practices. If there is a substantial change in the way that we use your personal information, we will notify
you via email of the relevant changes. Your continued use of this site will signify your acceptance of the changes
to our Online Privacy Policy.
If you have any concerns about this privacy policy, send us an email to: info@onhandsoftware.com